We would like to be able to bypass our person who is the final approver on bills in Ramp when a check in printed in-house (“I won’t pay this in Ramp” option). Currently this person has to approve in Ramp and then also sign the in-house check. Is there an existing rule for something like this or can a rule be created?
Hey Jessica! If I understand your use case, there isn’t a setting that automatically skips the last approver when someone selects “I won’t pay this in Ramp.” Approvals in Ramp are independent of payment method – Admins and Business Owners can manually skip steps, but that’s a role-based override rather than a rule tied to “outside of Ramp” payments.
If you haven’t already, I suggest trying one of these approaches:
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Create a dedicated approval workflow for “in-house check” bills that omits the check signer from the final step. Route into this flow using conditions you already use in approvals (e.g., vendor, department, amount, location, custom group). This avoids double work for the check signer while keeping separation of duties
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Keep the current “I won’t pay this with Ramp” flow for audit trail, but have a different final approver (or “any Admin”) as the last step, then the check signer only signs the physical check. After payment, someone marks the bill as paid in Ramp
Let me know if either of these workarounds help!
Do other folks run into this? If yes, do you have any suggestions for Jessica?