Two suggestions on handling invoices through the code/approve/release cycle in BillPay. At times, there are two use cases that require special handling + call-outs and these are not, from what I can tell, available in Ramp.
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Hold an invoice. An invoice may have come through, been coded/approved + ready for release, but perhaps there is a reason to hold the payment until x-variables are worked out (ex: legal matters, vendor matters, etc…). It would be great to have a “HOLD” option on the invoice so that it could be put in a virtual parking lot and not inadvertently in the payment release queue.
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Similar to #1, it would be great to have a way to flag specific invoices as “Priority” or “Important”. At times, there are time sensitive items that run through the system that need to be called out. If those are flagged up front, it helps the management of it through the value chain. This would help me cut through thousands of invoices and see the subset that need priority/express handling.