I noticed a few major issues with the approval system for PO backed invoices.
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When an approver is presented a bill that is 3 way PO backed, the system only surfaces issues (exclamation mark, that’s clickable) when it’s a line item PO that has mismatched receiving (quantity etc). It does not provide any details or indication if a bill line item is unmatched to the PO line item. The only way to catch this is to click edit on every invoice, that makes no sense. This is especially critical when there’s some items matched and some not on the same bill. This gives the false impression everything is matched and ok when it’s not.
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Unless there’s a quantity match issue on a line item, there is no way to see line item receiving details on the approver screen. For example, let’s say I want to see how many items were on that PO line item and how many received, I cannot see that on the approval screen. The only option is to click edit on the invoice.
It does not make sense to require clicking edit on every PO backed invoice