We have several bills that are setup for automatic payments in our vendor portals. We mark them as “paid outside of Ramp”. These show up in our bank account so we go to mark them as paid in Ramp, but sometime approvals are lagging behind. Is there a way we can mark them as paid before all the approvals occur? (the bill is already paid anyway)
Hi Jessica! Thanks for asking. In order to maintain control & visibility over your company’s spending, we require that all bills go through the approval process before they can be marked as paid, even if they’re paid outside of Ramp. This ensures that all expenses are properly reviewed and approved according to your team’s policies. If approvals are lagging a lot, I would suggest reviewing your approval policy, and maybe tweaking the approval chain or reminding approvers to review pending bills promptly.
That being said, I see where you’re coming from, so I’ll pass the feedback along to our Bill Pay team!
Hope you have a nice weekend 
Charlotte
For anyone else with this issue, we have decided to tweak our bill pay approvals. For any vendors set up on auto pay, we are using the “notify” feature in bill pay approvers and not the “require approvals”. Figured I would mention this work around in case anyone else is trying to navigate this issue.
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