Would love a sync now button in Ramp to update any additions/changes to all the dimensions in Intacct. We add projects regularly and it sometimes takes a while to update Ramp.
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I would love to see this button for resync become more easily accessible. Can you add this button to the Accounting Card Transactions landing page at the top? Thanks!
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Hi Jennifer, Calvin from the Ramp product team here. Am I understanding correctly that you want a manual way to trigger a refresh of your Sage connection, syncing all of the data with the latest?
If you go to the “Accounting” tab in Ramp, then “Settings”, then “Accounting Fields,” you should see a refresh icon on the right-hand side of the drawer that pops out. If you click on that, that should trigger manual refresh. Let me know if that answers your question!
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Hi Jennifer, thanks for the feedback. I work with the accounting team and just wanted to follow up with a question. How often do projects get added and do you frequently finding yourself needing to manually update?
For additional context, we pull field updates from your ERP everytime you visit the accounting page on Ramp, with about 10/15 minutes between auto refreshes.
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Hi Jason, we add/change projects frequently. It has taken up to a couple days for the changes to show in Ramp. Which is why I was asking about a sync now. We have not found that everything gets updated every 10/15 mins. Thank you for following up