We have recently completed the integration process with Ramp/Oracle Fusion. While this is fantastic and has been such a time saver, there are a few things that are causing some issues.
One of those is archving/deleting invoices that are fully approved.
I have a bill that was accidently paid twice, once via check and once via credit card. I have voided the check, and can archive the invoice…but that doesn’t do anything on the Oracle side. I still have to go in and manually cancel the payment and the invoice in Oracle. And, if this step is forgotten, it throws our books out of balance. Can we have that updated?