We operate 80+ entities and are migrating our AP workflow to Ramp. Two related gaps are creating major friction - both of which our previous AP system handled natively.
Request 1: Smart & Automatic entity assignment from invoice content
When a bill is uploaded or received, Ramp should read the invoice - including the “Bill To” field, header text, and other context clues - and automatically assign it to the correct entity.
This is especially important for multi-entity organizations because:
- Entity names on invoices are often abbreviated, informal, or inconsistent with how they’re registered in the system
- The “Bill To” field alone isn’t always enough to make a clean match
- Manual assignment at scale (80+ entities) is error-prone and time-consuming
Suggested solution - Entity aliases Allow each entity to have configurable aliases (alternate names, abbreviations, DBA names) that Ramp uses when scanning incoming bills to determine the correct match. Our previous AP system (AvidXchange) supported this and it worked reliably.
Request 2: Single shared bill inbox for all entities
Requiring a separate email inbox per entity doesn’t scale. With 80+ entities, there’s no realistic way to manage that many addresses - for us or our vendors.
Suggested solution - One shared inbox One email address that accepts bills for all entities, with Ramp reading each invoice and routing it to the correct entity automatically - the same way it would if a bill were uploaded directly. AvidXchange handled this with a single inbox and achieved accurate entity assignment by reading invoice content.