Currently we can mark bills paid outside of Ramp, but there is not a way I have found to undo that. So if it’s done accidentally, it’s not possible to recover the bill to pay it through Ramp.
I have had to enter the bill twice and then enter a credit in QuickBooks Online to offset the duplicate bill.
Hi Brooklyn, really appreciate you bringing this up.
I looked at our documentation and talked with our internal teams and it seems as though we don’t have a better workaround for this right now.
It does seem like this would be a very helpful feature so I’m going to put this in as a product request.
Thank you!