Please add check numbers to the searchable fields in Bill Pay. You should be able to type in a check number and have it pull up a list of invoices paid on that check.
This has been an issue when, for example, a vendor calls asking “What invoices is check #123456 for?” I can’t look up check #123456 directly, so I need to ask the vendor for the check amount, then go into NetSuite, look up the vendor by name, look through the transactions list for the payment that matches that amount, open the payment record, and then I can finally see the invoices paid on that check.
Alternately, I can go into the Ramp Bill Pay section and export a .csv file of all the invoices, open it in excel, and filter it by check number field, but that export can take several minutes to process if you have a lot of billing history with that vendor.
The current workarounds provided by the chatbot are not sufficient either - it basically amounts to “look up the invoice number in NetSuite”, since check numbers from Ramp are not imported into NetSuite under the same check number.
I feel the visibility of check numbers in Ramp is quite poor in general but this one is actively frustrating because it feels like a basic functionality for an AP system.