We currently use Ramp for our entire bill payment and approval workflow. However, because we lack direct ERP integrations (e.g., QuickBooks Online, Xero, NetSuite, or Sage), we’re unable to process credit memos within the platform.
Would it be possible to enhance Ramp to support credit memo functionality? At present, we manually add a line item to invoices before payment to reflect the correct amount. This workaround causes a discrepancy between the total invoice amount and the payment amount recorded in Ramp.