Before I enter them, I have two credit memo’s from a vendor - I pay them by ACH. Am I able to enter them as I would an invoice with a negative amount, will the system use the credit memo’s automatically, I have not had to deal with a credit memo yet. Thanks for the help in advance
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Good afternoon! Unfortunately, you would not be able to enter credit memos in Ramp unless you use one of our direct ERP integrations (i.e. Quickbooks Online, Xero, NetSuite, or Sage).
I also want to mention that you can’t create bills with a negative amount at this time. However, a potential workaround could be to add a line item to your bill with the credit memo amount. See the example from my demo account below:
Some more info on credit memos can be found here
Hope this is helpful ![]()
-Charlotte
Thank you, I will work around this for now
Is there any update to this? We have a lot of credit memos that get processed and in our ERP system get entered as a standalone credit memo. Subtracting them within the invoice we are paying makes us have to not import those invoices the same way.
