Not able to create requirements to leave certain fields blank. For example, if account is “Travel”, Department is required, otherwise Department must be blank. We are seeing unnecessary fields filled in that causes reporting errors in ERP.
Hi Amy, this is Ale from Ramp’s product team. We’ll keep track of this as feedback. In the meantime, you can make this requirement via the submission policy to ensure that employees only fill it out when necessary. Additionally, if the departments are standard when they are travel, you can create a rule that says “If GL account = Travel, and Ramp Department is Sales, then code it to Sales-Travel department”. This is available via advanced rules that is currently in Beta.
Let me know if these options solve your problem in the meantime.
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