We recently experienced fraudulent transactions on our Ramp card. While the employee successfully disputed the transaction, it would have been beneficial for administrators to receive an immediate notification when a dispute is initiated, rather than having to identify it later within the transaction records.
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Agreed, Ramp should notify Ramp administrators when disputes or fraudulent transactions occur. We did create an accounting tab view that filters to disputed items that helps, but we manually review this daily, rather than being notified that one has occurred. For fraudulent transactions, we have to manually look for declines each day to know whether any have occurred.