Merge Vendors

Hi,
I have a feature request to be able to merge vendors in our system. I have two vendors that were created - one paid via card and one paid via Bill pay. I would like to merge the records and have one vendor in our system.

5 Likes

Hi Christian - thanks for your post! When you pay via card, Visa sends us the vendor information (the MCC details), which is why it’s treated as a merchant instead of a vendor. This results in two separate vendors.

We appreciate your feedback, and I just submitted it to our Bill Pay team.

Thanks again, Christian!

Charlotte

I’ve asked for this exact feature as well through help/support!

2 Likes

Thank you for chiming in! @Henry_Wang and @Mike_Guiney As our Product team thinks about adding this feature, I have what is hopefully a helpful solution for the three of you (@Christian_Ormord) :handshake: -

Our amazing CX team can help you merge the duplicate vendors. File a support ticket here, and explain that you would like to combine the vendors.

Hope this helps! :blush: I’ll be sure to update everyone if/when this is added to our roadmap.

Best,
Charlotte

1 Like

I want this too - this is incredibly frustrating and a big miss to not help us streamline. The lack of functionality creates vendor creep in our GL as well. I hope this is a priority and fixed ASAP

Hi Jenna! Thank you for sharing. Understand this doesn’t completely fix your need – but once the vendors are merged, each vendor is marked with ‘paid by bill’ and ‘paid by card’ and you should be able to search them - pictured below. (@Aaron_Angel tagging you here too in case this is helpful!)

Jenna - I’ll submit your feedback to our Product team.

Thank you!
Charlotte