Please allow for more transactions at the pump at gas stations

Wishlist
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1

We are having an issue with only two transactions at the pump and when our fleet employee goes in to pay and does a guesstimate of how much fuel a vehicle may need and they ask for $100 but only use $75, the $25 is added back to the card but my employee is unable to get a receipt that matches how much he was actually charged, and the employee is unable to get another receipt from inside, so we have a receipt that says $100 but a charge that is $75 auditors do not like that, we need to have the option of pay at the pump more than twice

2

Hi Wendy! If I understand your situation correctly, the issue you’re experiencing with fuel is related to how authorization holds work at gas stations, which can lead to discrepancies between the receipt and the actual charge. I will go ahead and share your suggestion with our team, but in the meantime I suggest trying out:

  1. Pay Inside : Paying at the cash register allows you to specify the exact amount you want to authorize, which can help avoid discrepancies between the receipt and the actual charge
  2. Multiple Transactions : If the pump limits the transaction amount, you can run the card multiple times to get the required amount of fuel. This is a workaround for the authorization limit at the pump

Have other users experienced this issue? Let me know below! :point_down: