Currently when a PO is emailed to a vendor, you have to type each email if you want to cc anyone on the email. This is too time consuming.
A simple checkbox would be great to cc myself.
Then for additional team members, have emails pre-populate from RAMP team.
Also noticed that when you do put emails in cc it send the PO to each of the individuals seperately, and not on the same thread. This is not very helpful if there needs to be any follow up on the PO.
It looks like the implementation of this was not really useful.
It should be possible to include ANYONE from the company in cc: and not just direct reports. Other departments are requesting the purchases and accounting/purchasing needs to be able to include those people in the company when the PO goes out. Limiting to only direct reports of the person entering the PO for cc: makes very little sense.
It seems like the other feedback on it needing to go out as a SINGLE email with everyone in the correct to:/cc: fields has been missed. Sending to each person individually is going to cause unforced errors! On the receiving end, it can cause confusion/errors if the company receiving it doesn’t know who else in their company has received it. There are also other situations where there will be feedback from the vendor with questions about the PO for highly technical PO’s or about availability/status and the Vendor needs to respond. They need to be able to do a Reply All that includes ALL the people in the thread so that the employee from another department that is responsible for the request is ALWAYS included in all the communication.
These all seem to be pretty basic usability concepts in effective vendor communication…
Please let us know timeline for these improvements.
Thanks
Scott