Hi All,
We’re looking to bring in PO information from NetSuite and have integrated Ramp with the POs. In the bill section under “Matching Purchase Order” we’re able to bring in the PO # (which is a NS native internal ID) and the amount.
However, the NS native PO # doesn’t help us with identifying the PO since we’re using an internal PO number (that’s on the PO page in a different field in NS). Has anyone experienced the same issues and were able to resolve by adding custom fields in the “Matching Purchase Order” dropdown.
Use Case: Vendor X sends us invoice # 123 with internal PO # 444, amount of $100. We are routing through Ramp. Ramp dropdown for POs shows PO #14445 and Amount $100. I am unable to select anything in the dropdown without having to go to NS and look up the PO to find the internal ID. What we would like to see is the Vendor Name X and our internal PO # 444 in the drop down list as well.
Please reach out if you have any thoughts!