We have a client that needs a separate person who reviews and approves reimbursements and bills from another person who then pays them once approved based on cash flow. There currently isn’t a way to separate these roles in the approval workflows.
Hey Dandi ![]()
The Separation of Duties feature can be applied to bills to help enforce proper approval workflows. When enabled, it ensures that the individual who creates a bill can’t approve it themselves—they’ll automatically be removed from the approval chain and replaced by admin approvers. That means any admin can step in to approve the bill instead.
The customer’s business owner admin can toggle this setting on or off at any time.
They can also customize their bill approval workflows by assigning different individuals or roles to review, approve, and pay bills—making it easy to maintain a clear separation of responsibilities.
You can read more about how it works here ![]()
Let me know if this doesn’t quite fit your needs!
You can create all sorts of different approval groups. So we have one where if it’s an IT expense the IT team has to approve it after the regular approvals. You just set up a conditional approval if there’s a specific triggering feature (i.e. expense category = IT) or you can just set up a secondary approval after the first level of approval. I have it so that the department owner has to approve everything over $x and my CFO has to come behind and approve anything over $y. This has been one of the things I’ve loved about Ramp is the very customizable approval flow.
We need to have 2 separate approval workflows in Ramp. One is a workflow that approves the entering of the bill from an AP perspective, and another is releasing payment from a cash management perspective. The challenge is the approver for the reviewing of the bill is often the same as the payment release. Ramp does not have the functionality to separate these two roles/approval workflows. We need this functionality to exist to be compliant with our auditors and internal company cash management policies.
Having the ability to confirm receipt of goods or services from a procurement request would fall in line with a second set of workflow as well.
User submits procurement request
procurement request goes through workflow and is approved
User is assigned procurement request to confirm when goods /services have been received/rendored
Invoice is attached and procurement request proceeds to billing
Is there any update on layering of threshold amounts into the payment release?
The current workaround with adding the payment release user to the end of the approval workflow is not ideal, as it does not have any distinction from a normal bill approval.
How do i apply the separation of duties feature to bills? I’m not seeing this as an option. When i ask the AI bot it says its not currently a feature for bills, only for transactions and reimbursements and fund requests.