Hello,
We were told we could set up our company’s stipend programs (for Wellness or Cellphone reimbursements) set up without credit cards. We do not allow employees to use company credit cards for these two reimbursement stipend programs. Unfortunately that is not true and all Spend Programs automatically assign and create a virtual card for everyone employee we invite to the Wellness or Cellphone spend programs. We would love this virtual card feature to be a choice.
Thanks,
Steph
Hi Stephenie, welcome to the community and thanks so much for posting! I’d love to better understand your question - are you looking to create a spend program that is reimbursements-only?
Updating my previous post - we’re actively working on updates to this functionality for spend programs, so this feedback is super helpful! We’re still testing this in beta, and I can definitely update this thread when this is rolled out.
Most customers will set up spend programs with both the virtual/physical card options and reimbursements toggled on to allow for flexibility, especially to account for cases where these purchases may occur in-person. Let me know if this answers your question, happy to help out more!
I think it answers my question, thanks! I’ll try and see if that works on my end. For some reason my Ramp rep and I both did not realize this was an option. We do not want any options for these types of reimbursements to be put on Ramp cards, physical or virtual. It’s an auditing thing.
I wonder if I can just update the Spend Program I have in there now?
I believe you can update an existing spend program! I just created a test program with all of the options for card and reimbursement enabled, then went back in and edited the settings. If you go into spend programs view then click the the pencil edit icon, you can forward to the screen labelled “What type do you need?” and adjust to your desired state.
We’re testing out a feature that will enable you to create reimbursement-only spend programs without needing actual card info and are hoping to roll out to customers in the near future.
Thanks Haley! I went into my Wellness Spend Program and these are the two options I have on my screen under What Type do you need?
However, this is the main screen before I click the Pencil Edit button…Card Program and 63 Active Cards. I’m almost positive that our employees can use the virtual card automatically assigned to them b/c I had to remind someone to not use it and they said they would remove the card number from their gym portal.
You’re correct, apologies for the confusion earlier! I confirmed with our team that virtual cards are automatically assigned still even when that physical card setting is toggled off. I’ve passed on your feedback to the product team and will let you know about any future updates to spend programs!
Hi Haley, I am submitting my own Wellness Reimbursement through the spend program and I’m finding that it will allow me to submit more than $150. Is there a bug with the Spend Program? I did set it to a $150 limit. My rep walked me through this way back when we first started setting up Ramp. Can you look at the Wellness Reimbursement spend program I created and see if I did something wrong? It looks like the limit is $150, but it’s definitely letting me type more than that.
Thanks!
Stephenie
