If a credit card transaction was accidently dismissed of policy requirements, how do you undo the dismissal?
Hey Melanie! It’s great to hear from you.
Once a policy requirement has been dismissed for a transaction, it can’t be undone. The dismissal action is final and cannot be reversed (read more here).
However, if the transaction needs to be reviewed again, you could manually flag it for review. This way, it will appear in the ‘Out of Policy’ tab (read more here).
Hope this is helpful,
Charlotte