Hi, QQ for everyone: has anyone had a vendor not put in their ACH details? If I put in a vendor ACH details manually after a bill is already loaded, I seemed to not be able push the bill to pay. I was forced to delete the bill and re-enter it. Is this a bug or is there something I did wrong?
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Hi @paul.swinand - thank you for the question! Sounds like it could be a bug. If the ACH details were inputted manually when creating the vendor and saving, it should be able to be paid. If all the approvals are ready & you add ACH details, it’ll automatically initiate on the scheduled date!
If this continues to be a problem, we recommend contacting support with a screenshot of the issue.
Hope this is helpful - please let me know if you have any other Bill Pay questions 
OK, thanks for this reply, yes, it did not auto-update/initiate. When I deleted and re-entered the bill it went out as over due