Please, please, PLEASE deactivate the ‘required’ email address for vendors. We rarely have email addresses for the vendor. More often than not, the only contact info we have is a phone number.
8 Likes
Yeah - often turnover as it goes to a specific person. It shouldn’t be required to set up a vendor, only if those requests etc. need to be sent. As it is often the vendors to which we do have emails do not see remittances - we always copy or forward them.
Hey Charlotte -
I understand the work around…and that’s what we currently use, it’s just really irritating to even have to deal with. Why can it not be an optional field??
YES! Totally Agree.
This is still very much needed. We don’t have email addresses for all vendors, nor do we want to receive documents for a vendor to our own inboxes and have it show in notes, history, etc., as if it was delivered to the vendor. Proper record keeping is a must with AP, and putting incorrect information is not proper record keeping.
2 Likes
Thanks, everyone! The vendor contact email is required because it’s used to send secure requests for payment and tax details and the remittance email when payment is sent.
That said, I hear you on the cases where you might not have one! A workaround here is to enter either:
- your own email, or
- your AP inbox email
This way, documents are still sent securely. And if your vendor gets an email address later, you can always forward them the previous communications.
Please let me know if you have any questions!