Vendor Payment Preference

Ask the community
1

Hello!

Is there a way to set a default payment preference for Bill Pay vendors? We pay some vendors by ACH, some by check, and some we opt “to pay outside of Ramp”. Typically, the payment method defaults to “pay outside of Ramp” even if we have ACH information or a mailing address entered to the vendor’s profile. It would be helpful if the payment method defaulted to what we have info for or if the default payment method appeared on the Bill Pay screen.

2

Hey Devon! This is indeed something we plan to build in 2025. However, we do implicitly default payment method based on the last bill paid. You can see how that defaulting works here under the header “Vendor default payment method”

If you are seeing behavior in the product that doesn’t align with the logic laid out in the article, please flag again with me and we can look into it.

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3

Why has my comment from 14 days ago not been approved to be posted? Is this feature coming or not?

4

Is this still planned for 2025? Worst case it would be nice if I could set the default on the vendor page. Best case, it would default to ACH first if it has the info, check second, and outside of ramp last… But having to upload a bill and then go change the payment method is a bit cumbersome.

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5

Hi, our account is still defaulting to check even though ACH was the most recent payment method

6

Hi! @Megan_Shell @Devon_Romero @Warner_Gabel – great news here! This is currently in alpha and is slated to move to beta next week.

Our team is targeting a beta release on 12/8, with the GA launch planned for January.

If you don’t have beta enabled and would like early access, please let us know, and we can get you added to the beta group.

Thanks, all!

7

Hi Elena, what we see is that this is based on the user who is creating the bill out of Draft. If someone created a vendor’s bill as an ACH, Ramp will only default it to ACH when they create the next bill for the same vendor. But a different user, creating a bill for that vendor will not see the payment method default to ACH. This creates quite a problem of ensuring vendor payment consistency so we’d 100% prefer to have the option to set a default payment method on the vendor record.